AQD Newsletter 12
March/April 2006

The following newsletter outlines the news from the Superstructure Group AQD team for March/April 2006.

New AQD Clients - A warm welcome
A very warm welcome to all our new clients - Monarch Airlines, easyJet and CAA Fiji. Our new clients have been successfully implementing AQD within weeks of signing the license agreement including migrating the data from their existing system to AQD using a standard conversion routine developed by AQD Client Services.

Have a look at the News and Testimonials sections on our website.

Superstructure Group News
Over the last few months there have been a few changes in the AQD team. Many of you know that Eddie Rogan joined the Superstructure team in the middle of last year. Eddie is now the AQD Business Manager.

A number of you will have also heard that Sue Glyde has been out of action for a while due to health reasons. Although Sue has been working part time, she has found that she is unable to handle the ambitious goal that she set herself and the pressure of work has continued to affect her health. She has therefore regretfully tendered her resignation from the business. I am sure you will join with us in wishing Sue well in the future.

Regan Smith has the new role of AQD Product Manager liaising with the Superstructure development team with a prime focus on the next major release of AQD - AQD+.

Eddie and Regan are heavily involved in the AQD+ project, and we believe that their combined skills and experience along with a superb technical group, give us a winning team that is sure to create a winning product!

Cathie McCallum and Adam Rosner are also important members of the AQD team, providing support and advice to customers.

Product News - Next major release
We are excited to report that the next major release of AQD is taking shape. There is currently a team of developers working on various components for the new system. Their focus over the last few months has been almost entirely on the "engine room" - all the behind the scenes framework that is needed for the new product. A lot of R&D work has been done to ensure that we are selecting the best possible technical solution to achieve the identified goals. In addition, the tools for creating the customisable data entry forms have been completed - in essence, everything needed to replace the Occurrence Definition menu in AQD. This is one of the most complex areas and we're very pleased with the results.

We are developing a briefing document that will provide the technical information your IT people need to assess what will be required for the deployment of AQD+.

AQD User Conference
The next user conference will be held in New Zealand in March 2007. We appreciate that a number of you were looking forward to one this year, however, we feel that it is much more important that the AQD team remains totally focussed on AQD+ rather than organising and preparing for a conference; anyway March is a much nicer time of the year in NZ! We will, however, ensure that we do regularly communicate AQD+ progress and other important news to you via this Newsletter. Plan on meeting us in Paris in October.

 

AQD Tips ’n’ Tricks
As we have so many new users, we’ve decided to roll out some “oldies but goodies”, as well as some new tips.

 

The Zoom Window

Having trouble reading the text in a text field or a datasheet? Click on any text field and press the shift key and the F2 key together to open the Zoom Window. This makes it much easier to read big text fields, and is very handy on forms that show the Finding and Actions text, and anything that displays log entries.

 

Using the Organisation/Department drop down list

Almost every Organisation/Department Combo Box has a small button at its right hand end that has 3 dots. This button allows you to set certain settings or “properties” that alter the way the combo box drop down list works. These settings include:

  • Status – do you want only active ones, Inactive ones or all?

  • Sort Order – what order do you want the list to appear in? You can choose between alphabetical (by name for Departments, and by Staff Member name or Position for staff) and the order as specified in the Organisation Structure (which you can see using the Organisation Structure Report). 

To select which settings you want, click on the appropriate Option Buttons and then click on the OK button.
You can permanently retain the property settings for the Sort Order – just click on the Set as Default Sort Order check box before you click on the OK button

 

New versions of Windows XP SP2

Some clients are experiencing installation problems under the new versions of Windows XP SP2.

If you experience a problem with the software that drives the dongle – this can be solved by downloading the latest driver from http://www.ealaddin.com/support/hardlock/index.asp

Sometimes after a new installation on a PC that has Windows XP, but not MS Access, opening AQD produces the error: “Error (Invalid procedure call or argument) in procedure msSetUpMenuSecurity of Module Menu & Security”. Some people have had success in de-installing the MS Access Runtime 2000, and installing a full version of MS Access (corresponding to the version of Office).
If you have encountered this problem and have any further information, we would love to hear from you at aqd_support@superstucturegroup.com

 

Using Office 2003?

If you have Office 2003 installed on your PC, and this includes Access 2003, it is possible that you may get a security warning message whenever AQD opens. This is one of the more heavy handed Microsoft attempts at preventing possible viruses – they have included all MS Access applications in the list of potentially dangerous files. Although you can just ignore the error, you can make it go away by changing the Access security levels:
1) Open MS Access (without opening a database).
2) Go to the menu Tools/Macro > Security
3) Set to Low.
This should stop the messages appearing.

 

Creating a training database from your live database

It is possible to create a training or testing database based on the live AQD database. The subsequent database can then be accessed using the AQD Training System rather than the live system.

This is useful for providing staff training based on live data, without worrying about the impact of them altering it. It also provides the means for a “sandpit” for trying out changes before “doing them for real”. And of course, it gives you a suitable means for testing software upgrades.

By regularly refreshing the training database from the live database, you can be sure that the data available for training and testing is up-to-date. We have a document that explains strategies for achieving this – contact us at aqd_support@superstructuregroup.com if you are interested in knowing more.


There will always be Paris!

A major event for us this year will be the FSF Annual International Air Safety Seminar in Paris 23-26 October 2006. We will be hosting our AQD Safety and Quality Assurance community at this event. Put this date in your diary to meet with the AQD Team and your colleagues.

Click here for more details on the conference.


AQD Implementer and Trainer

The AQD customer base has grown significantly this year and we expect even more growth next year so we are actively looking for a full time AQD implementation and training person who will be based in our London office. Ideally, we are looking for someone with good interpersonal and IT skills, who loves to travel – and of course, current experience with AQD would be a real plus. If you know anyone who might be interested, contact Eddie at eddie.rogan@superstructuregroup.com


Sales

For AQD Sales please contact:

aqd_sales@
superstructuregroup.com

Support

The Lower Hutt and Wellington Offices of Superstructure Group have moved into expanded premises in Wellington. 
Our New Zealand contact details are:

Delivery Address: Level 1, 19 Tory Street, Wellington, New Zealand.

Postal Address: P O Box 19127, Courtenay Place, Wellington, New Zealand. 

Phone: +64 (0)4 385 0001



Fax: +64 (0)4 381 3934



aqd_support@
superstructuregroup.com

Website

superstructuregroup.com