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The following newsletter outlines the news from the
Superstructure Group AQD team for June/July 2008.
A warm welcome to our new customers who have joined the AQD family since our
last Newsletter and now use AQD as their software of choice for
safety and quality management. These include Qatar Airways, Air
Berlin, ERA Helicopters, Transwede, Finncomm, Thomas Cook Scandinavia, Gulf
Air, GOL/Varig, Jet Airways, TAAG Angolan Airlines, PASO, V Australia Airlines
and Azul Airlines.
We are particularly pleased to see a broader market
adopting AQD, with helicopter operators now also realizing the benefit of
AQD. On a regional note, we welcome a number of new Scandinavian
customers, and also Jet Airways, our first customer in India. AQD has
become the safety and quality management software of choice by the Low Cost
Carriers around the globe.
With a growing base of over 80 customers in the Middle East,
Asia/Pacific, Europe and The Americas, AQD is now the world's
leading safety and quality management software for the aviation market.
Click
here for a profile of our customers in the News section of our website.
2009 is not just about implementing SMS, it is about integrating it efficiently
with the management systems of your organization as a whole. The need to
be data driven and integrate all risk-related activities (safety, quality,
security, environmental, enterprise risk etc.) across your organization is
essential to mitigating risk and realizing financial benefits from enhanced
operational efficiencies. Such data-driven integration is vital to the
implementation of a SMS.
We are extending our consultancy services to offer
practical advice on implementing an integrated SMS. Our consultancy
services will be supported by our integrated SMS Guide which capitalizes on our
experience of implementing and integrating SMS while harnessing the capability
of AQD to simplify the business of SMS. Local implementation workshops
and training events will be scheduled to provide support in building your AQD
integrated SMS solution.
This service is not exclusive to our customers and is relevant to
all airlines that want to take an integrated approach to the
implementation of their SMS. To request further information
please click here.
Regionally focused events are important for continuing
dialogue with our customers and prospects, and ensure we keep abreast of trends
in the industry as well as sharing the knowledge gained from our market
leadership position.
So far this year we have participated in the IATA
Ops Forum in Madrid in February, EASS08 in Bucharest in March and the Shared
Vision of Aviation Safety Conference in San Diego in May.
The Shared Vision Conference was well attended
and we were pleased to welcome our North American customers to an AQD product
update event, including a demonstration of the latest ASAP module
development. We also included a workshop on the AQD Risk Management
module and provided an update on the future direction of AQD.
We will be participating in regional events in
Europe, India, the MIddle East and at IASS08 in Hawaii later in the year.
If you would like to meet us at an event or know of a regional safety forum
that would benefit from an AQD/SMS presentation, please click
here to contact us.
We are very pleased to announce the appointment of Alan Rutter
as the new global Account Director for AQD. Alan joins us with a strong
background in Aviation Information Management systems and brings many years'
experience in professional account management to provide extra value to
our customers.
Alan heads up a qualified team of industry
professionals who are responsible for all AQD Customer Management activities
including consulting, training, technical services, installations and
support. We welcome Tracey Lansbury as our new AQD Training Manager as
well as Simon Martin and Loek Strik who join the AQD Support team. Adam
Rosner takes on the new role of AQD Technical Services Manager and Nina Gill
assumes the role of Senior Training Consultant.
If you want to know more about the services we
offer and how they can benefit you and your organization, please click
here to send an email to Alan.
We have recently released our updated Customer Support and
Release Procedures to all our customers. The procedures outline the
process for raising issues and requests and how these are managed by
Superstructure Group.
Your Support Consultants Simon Martin (UK based)
and Loek Strik (NZ based) are your first point of contact for any help desk
matters. If your company has not recieved the new support procedures,
please contact aqd_support@superstructuregroup.com.
Since our last newsletter many more customers have upgraded to AQD
version 6. This is the release that provides the data platform for you to
integrate all risk-related activities across your organization. If you
have not yet upgraded to AQD version 6 and would like to understand how to
realize the benefits of upgrading, please send an email to
aqd_support@superstructuregroup.com or contact Alan to discuss your
plans .
For anyone who has not seen the new version 6 release and would
like a quick overview before calling us, please click
here.
AQD currently has a number of additional modules that many of
our clients rely on to support their daily operations:
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Web Interface for entering reports via the
web
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Remote Workbench for recording the results
of an audit or investigation remote from AQD
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Offline Capture for capturing reports
remotely without connection to the internet or AQD.
-
Automatic Email Alerts (NEW!) a
service that automatically generates and sends email alerts based on predefined
system events
-
Aerobytes Flight Data integration (NEW!) a
generic interface that provides interoperation between AQD and Flight Data
Management systems initially released with Aerobytes FDM/FOQA system.
Please contact
aqdinfo@superstructuregroup.com if you are interested in purchasing any
of these modules. For more information click
here.
We are pleased to announce the release of 2 new modules for AQD
under version 6.1. We are planning a further enhancement release that
will be available for customers later in the year.
Our product vision is to deliver AQD as a
web-based integrated safety and risk management system. This will
incorporate safety, quality, security, compliance, environment and
enterpise risk in one web-based system. The key to this integration is
the data and the way the departments interact with the data to achieve a new
order of safety performance.
The first module to be released under the new AQD
Portal is the AQD ASAP module for our United States customers and prospects.
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