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The following newsletter outlines the news from the
Superstructure Group AQD team up to June 2009.
A warm welcome to all our new customers who have recently joined the AQD Customer community.
Jet2.com a British low-cost airline operating services from six UK hubs to over 40 European destinations selected AQD to consolidate all of their Safety and Risk-related data into one system. Jet2.com’s aim is to be the safest, most responsive and reliable operator of contract charter and low cost services in Europe. Yet another Low Cost Carrier who selected AQD is Sun Express, a Turkish-German joint-venture low-fare airline flying from Austria, Germany and Switzerland to Turkey. In total, we now have 22 Low Cost Carriers using AQD for their SMS software.
MIAT, Mongolia's national airline selected AQD because it is the best practice SMS software. MIAT operates a domestic route network and international scheduled services from its base at Chinggis Khaan International Airport near the capital Ulan Bator.
Click
here for a profile of our customers in the News section of our website.
Our thanks to customers who provided Case Studies and Testimonials on their use of AQD. These range from customers who are experiencing ongoing benefits from using AQD for some years, to customers who have licensed new modules for immediate financial benefit, and new customers who have experienced the excellent service from the AQD team of aviation specialists.
Click here to read what our customers say in the Testimonials section of our website.
The AQD Customer Conference held in Auckland on 25 - 26 February, 2009 was a great success with a lot of very positive feedback from the attendees. One customer quoted: "I found the conference enlightening and informative; it was also a great place to develop alliances with other users and of course the great hospitality, all very positive".
Attendees had the chance to network with other AQD users and learn from their experience of using AQD to support their safety and risk management practices. As well as discussions on current product and future developments, there was a lot of interest in the AQD Portal and the roll out of modules on this platform. All attendees left the conference with a better understanding of the options available to them and how they can gain greater benefit by using AQD as the ‘one stop shop’ for information across their organization.
If you were not able to attend the conference in Auckland there is another conference being held in the United Kingdom at the beginning of July and in the United States in October.
Recent events that we have participated in are the EASS in Cyprus and CASS in Orlando. We are also represented on the UK Flight Safety Committee which meets every 2 months. These events give us the opportunity to meet our existing customers and introduce AQD to potential new customers. The next industry meeting that we will be attending is the IASS in Beijing in November 2009.
We are very pleased to welcome Kristjana Gudmundsson to the AQD Product Services team. Kristjana is based in our NZ office and is working with our Product Services Manager, Adam Rosner to support our international base of customers. Kristjana comes from an aviation background having worked in the Safety Department of Air Atlanta Icelandic for 10 years and then for Icelandair as the Assistant Safety Officer and user contact for AQD. Her knowledge of aviation safety best practices complements the aviation expertise already within the team.
Our updated Customer Support and Release Procedures were sent out to all customers in July 2008. If you did not receive a copy please contact the AQD Support Desk, aqd_support@superstructuregroup.com.
Customers are enjoying the benefits of upgrading to AQD version 6. We urge you to upgrade free of charge as soon as is practicably possible to position yourself for the upcoming AQD Portal release.
AQD version 6.1.2 has now been released and customers are upgrading to this release. Many of our customers have scheduled onsite training in association with the upgrade. If you are interested in a free of charge upgrade and a quote for onsite training please contact Alan Rutter: alan.rutter@superstructuregroup.com.
AQD has a number of additional modules that many of
our customers rely on to support their daily operations:
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Data Export (*New* F.O.C) a generic utility to extract data from AQD for other systems, e.g. IATA STEADES, FAA DNAA, ATSB etc.
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IOSA Checklists (*New*) IOSA Checklists are available in AQD using the IOSA Standards Manual (2nd Edition, revision 2, effective 1st July 2009)
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Risk Management (*New*) combining reactive risk reporting and pro-active risk assessments for centralized risk management, risk ratings, risk mitigation and risk registers providing enhanced risk analysis and reporting at a departmental and corporate level. A number of customers have already signed for this module due for release Q3 2009.
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Automatic Email Alerts a service that automatically generates and sends email alerts based on predefined system events. This new module released in Q3 2008 has already been implemented by a number of customers who are getting significant productivity gains and immediate financial benefits. Refer to the Airways NZ Testimonial.
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Aerobytes Flight Data integration a
generic interface that provides interoperation between AQD and Flight Data
Management systems initially released with Aerobytes FDM/FOQA system. Refer to the Monarch Airlines Testimonial to understand the benefits from integrating these 2 system.
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Web Interface for entering reports via the
web. This is a required module for upgrade to the AQD Portal due Q3 2009.
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Remote Workbench for recording the results
of an audit or investigation remote from AQD.
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Offline Capture for capturing reports
remotely without connection to the internet or AQD.
Please contact Alan Rutter alan.rutter@superstructuregroup.com if you are interested in purchasing any
of these modules. For more information on the modules click
here.
AQD is setting the standard in integrated safety and risk management software for the aviation market. Our product vision is to deliver AQD as a
web-based integrated solution
incorporating safety, quality, security, compliance, environment and enterprise risk. The key to this integration is
the data and the way the departments interact with the data to achieve a new
order of safety performance. For access to industry papers on integrated safety and risk management hosted on our website please click here.
The next major release of AQD is the web-based AQD
Portal with Risk Management, Safety Reporting and ASAP Management (for our United States customers and prospects) as the first modules to be released on this new platform in Q3 2009.
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