AQD Newsletter 21
June 2011 

News and updates from the Superstructure Group AQD team up to June 2011.

New AQD Customers - A warm welcome
A warm welcome to all our new customers who have recently joined the AQD Customer Community.  The global reach of customers using AQD continues to expand with the addition of Air Mauritius, Turkish Airlines, SunExpress Germany and Volaris.  Air Mauritius and Turkish Airlines are both national carriers.  SunExpress Germany, operating flights between Germany and Turkey, is committed to the safest and most secure flight operating standards possible.  Volaris is a well established leading low cost carrier in Mexico with a broad domestic and international network, revenue growth and consistent profitability despite the many challenges the industry has endured.

All selected AQD after extensively reviewing the market and evaluating a number of systems in a formal tender process.  Click here for a profile of our customers in the News section of our website.

Customer Case Studies and Testimonials - Benefits of AQD
Our thanks to customers who provided Case Studies and Testimonials on their use of AQD. These range from customers who are experiencing ongoing benefits from using AQD for some years, to customers who have licensed new modules for immediate financial benefit, and new customers who have experienced the excellent service from the AQD team of aviation specialists.

Click here to read what our customers say in the Testimonials section of our website.

Regional industry events - The ideal opportunity to meet
Our participation and exhibition at the ALTA Summit held in Mexico 13-17 June was very successful with a new customer, Volaris, choosing AQD as the software solution for managing their SMS.  Many of our existing customers took the opportunity to visit us on the stand and learn about the new developments with AQD.

We are active participants in the Flight Safety Foundation Seminars and delivered two presentations at the last IASS in Milan; click here to read the report.  We look forward to meeting you at the next IASS at the end of October in Singapore.

We are represented on the UK Flight Safety Committee which meets every 2 months and participate in the Gulf Flight Safety Committee that meets quarterly.  If you know of a regional safety committee or group that would benefit from having AQD representation then please contact us and let us know.

Risk Management and Compliance
Increasingly, organisations are taking an integrated approach to risk and compliance activities, with a shift towards adding business value through improved operational decision making and strategic planning.   AQD is the leading integrated solution that embraces the processes of safety and quality management under a SMS, as well as managing all aspects of evidence-based compliance, proactive and reactive risk assessments, the potential costs of risk mitigation versus non-compliance, and initiating any corrective actions deemed necessary. Contact your AQD Account Manager to discuss how you can achieve the benefits of a truly integrated system with AQD.

Customers upgrading to AQD version 7
We are pleased to announce the latest release of AQD, version 7.2, is available for download.  AQD version 7 represents a major investment in the AQD technology platform based on our fully browser-based Microsoft .Net deployment of AQD.  The AQD Portal uses the latest web developments and design to deliver a standard approach and simplified interface with increased functionality across the operation.  Whilst other suppliers have chosen to deploy only on Internet Explorer we support IE7+, Firefox, Safari and Google Chrome.  Our decision to be agnostic removes the barriers to adoption and deployment.

We urge you to upgrade free of charge as soon as is practicably possible to position yourself for the new modules under the AQD Portal.  For further information on the upgrade and any training requirements, please click here to contact Alan Rutter.

AQD additional modules
AQD has a number of additional modules that many of our customers rely on to support their daily operations:
 

  Compliance ("NEW") for managing an organisation's compliance with external regulations, standards and legislation by demonstrating that the necessary internal manuals, policies, procedures etc. are in place to support compliance, and that these are being monitored, managed and adhered to.
  Risk Management combining reactive risk reporting and pro-active risk/hazard identification for centralised risk management, risk assessments, risk mitigation and risk/hazard registers providing enhanced risk analysis and reporting at a departmental and corporate level.
  Automatic Email Alerts a service that automatically generates and sends email alerts based on predefined system events. Customers are getting significant productivity gains and immediate financial benefits from implementing this module.  Refer to the Airways NZ Testimonial.
  Flight Data Management integration a generic interface that provides interoperation between AQD and Flight Data Management systems initially released with Aerobytes FDM/FOQA system.  Work is proceeding to support integration between AQD and other 3rd party FDM/FOQA systems.  Refer to the Monarch Airlines Testimonial to understand the benefits from integrating these 2 systems.
  AQD Portal eReports for entering reports via the browser. Web Interface Users on version 6 cross grade to this module free of charge.
  Remote Workbench for recording the results of an audit or investigation remote from AQD.
  Offline Capture for capturing reports remotely without connection to the internet or AQD.
  Data Export (F.O.C) a generic utility to extract data from AQD for other systems, e.g. IATA STEADES, FAA DNAA, ATSB etc.
  IOSA, ISAGO & EU Ops Checklists (F.O.C) updates available in the latest release of AQD.

Click here to email Alan Rutter if you are interested in purchasing any of these modules.  For more information on the modules click here.

 

 

 

AQD Customer Conference - Don't miss out!

The next AQD Customer Conference  will be held in Calgary, Canada on 14-15 September and hosted by Westjet Airlines.  The theme of the conference is "SMS across the business".  The agenda will include an AQD product update as well as workshop sessions on the  AQD Portal.

The conference is free of charge to all customers and is a very cost effective way of finding out how to get more value from your investment in AQD as well as  learning from others in your industry.  Put these dates in your diary to meet with the AQD Team and your colleagues.  For further details including location, hotels etc. please click here to email Robyn Stoddart.

If you are interested in hosting a customer conference, please click here to email Alan Rutter to discuss this further.



IATA STEADES participation reaches 120 airlines

STEADES is now receiving upwards of 100,000 pilot reports each year from 120 airlines.

AQD ensures that the information sent electronically to STEADES is confidential, has been consistently classified, and can be reviewed without manual preparation.  As a result, IATA STEADES contributors benefit from enhanced safety performance that can be benchmarked against industry trends.

Contact your AQD Account Manager to find out how to send AQD data electronically to  the STEADES analysis program.



Remember to use our fully searchable knowledge base of information related to the AQD product.  It has Questions and Answers, and Tips and Tricks for installing AQD and using AQD from a user and technical perspective.  New items are added regularly.

You can access the knowledge base from the "AQD Support" link on the main "AIM" screen in AQD.



Keeping you informed

Our customers are important to us and we want to keep you informed and up to date with industry information, events we will be participating in, AQD news and company updates that are of interest to you.

If any of your colleagues would like to receive the AQD Newsletter and are not on our distribution list please let us know so we can keep in contact.

Sales

For AQD Sales please contact:

aqd_sales@ superstructuregroup.com

Support

For AQD Support please contact:

aqd_support@
superstructuregroup.com

Website

www.superstructuregroup.com